Latest Updates


Maintenance Details

Date: 09/22/2019
Expected Duration: 1 Hour
Timeframe: 12:00 AM – 1:00 AM EDT
Event Type: Network Core – Linecard Replacement
Component(s): Distribution Router #2 Linecard
Expected Impact: Minor


***Emergency Maintenance Notification***

Our service provider, in order to allow us to provide reliable and scalable network connectivity, will be performing Emergency Network Maintenance on a Distribution Router. This activity is scheduled for Sunday, September 22, at 12:00 AM – 1:00 AM EDT. During the linecard replacement, network services could be impacted up to 5 minutes during the 1-hour window.  The anticipated impact is high latency / brief packet loss due to route convergence to alternate paths as the linecard is replaced.

Sincerely,

MultiSoft Support Team

Copyright © 2019 MultiSoft Corporation All rights reserved.

Hi, this is Robert Proctor and I want to invite you to attend The MLM Startup Conference, coming to Las Vegas October 24th and 25th. 

The is the perfect conference for startup and emerging companies and their executives.  You will have the opportunity to learn from the best in the business in every area that you will need help with starting and running a successful network marketing company.   You will also have the opportunity to sit down and have personal consulting sessions with some of the most sought after experts in their fields.

The MLM Startup conference, which has been ongoing for 30+ years, is organized by two of the most recognized names in Network Marketing today; Jeff Babener and Mike Sheffield. The event features several keynote speakers, including myself, as well as other MLM industry vendors sharing their knowledge about working in Direct Selling and MLM.  Be ready for a focused look at many of the top concerns facing new MLM Companies such as:

  • Choosing the Right Product or Service
  • Looking for the Right Margins
  • Securing your Brand and Trademark
  • FDA Review: Labels, Claims, Packaging, Promotion
  • The Right Compensation Plan
  • Selecting the Right MLM Software vendor
  • and more...! 

Tickets for this conference normally sell for $195 for the first attendee and $150 for each additional, however, if you mention this invitation (Robert Proctor from MultiSoft), you will receive your own ticket as well as one for your spouse or business partner completely free!

 To Register, CALL NOW - 1-800-231-2162

I will also be in our MultiSoft Las Vegas office on October 22nd and 23rd and would appreciate the opportunity to meet with you.  Please contact Andrew Spary, our Las Vegas General Manager, at andrew@multisoft.com or +1-239-945-6433; Ext. 600 to schedule a 1-2 hour face to face meeting.

On behalf of our global team I look forward to the opportunity to meet with you in person.

Thank you,

Robert Proctor
CEO - President
MultiSoft Corporation

On behalf of MultiSoft Corporation, we are pleased to inform you of the following recent updates your MarketPowerPRO MLM Software system since July 17th.  Some of the following updates have been automatically rolled into your MarketPowerPRO MLM software system, whereas other updates, while available, will require quick modifications by you per the instructions below:

  • NEW DistributorRank Advancement Module

    • This is a game-changer and one of the best enhancements we have ever implemented for your company, your customer support representatives and most importantly your distributors.  The question of "what does a distributor need to do to hit the next rank" is now automatically and instantly provided to you and your distributors.  As of last Wednesday a new menu item entitled "Rank Advancement" was rolled out in the administrator Users> menu (you will find it located at the bottom of the menu with a Trophy icon).  By entering the ID of any distributor you will be presented with their current rank as well as all of the ranks in your compensation plan and what requirements the distributor has met, indicated by a green checkmark, and what requirements they are missing, indicated by a red x mark.  Note, this module also displays "or" conditions in case your compensation plan has various ways to achieve ranks.

      This module has been rolled into the distributor back office of our clients that assisted in BETA testing the module over the past few weeks.  If you would like this module added to your distributors back office (note, your distributors will see their rank advancement and the rank advancement requirements of any distributor ID's in their downline (not up-line) that they enter), please submit a help desk ticket requesting this be added to your back office.

      Over the next few weeks this new feature will be extended to the "My Distributors" tab so that distributors viewing their personally sponsored distributors can instantly see where they are at in ranking and what they need to do to achieve the next rank, as well as this enhancement will be added to the downline Genealogy viewer(s).


    • NEW - Flat Rate Shipping and Shipping by Total Now Show Tracking Numbers

      • Shipment tracking numbers can now be entered for Flat Rate Shipping and Shipping by Total Weight or Total price so that your distributors and customers can track in real-time via the "Track Package" button on the right side of the new Order History module.  Even if the proper shipper is not put in the "inteli-track" shipping system will auto-determine the shipping method and link out to either FedEx, UPS, USPS, etc. and display the tracking details.

      • Improvement - Print Receipt / Generate Receipt Updates

        • The "Print Receipt" button, available in the new distributor / customer order history system, and the "Generate Receipt" button displayed at the administrator order history system have been updated to now display the credit card type, along with the last 4 digits of the credit card number as well as the ID of the customer or distributor that made the purchase.
      • Improvement - Loyalty Rewards System Enhancements 100% Completed

        • How are you retaining your customers? Are you rewarding customers who refer customers? Have you considered a Loyalty Rewards Program? Retail and service industry giants including Starbucks, American Airlines, Amazon, just to name a few, utilize loyalty rewards to entice and retain customers - why aren't you? The MLM Industry is experiencing a paradigm shift to focusing on customers, influencers, and retail sales. Are you going to get caught "behind the trend" of your competitors?  If you are interested in the Loyalty Rewards system for your company please contact your MultiSoft Account Executive via email or telephone at +1-239-945-6433.

          We are pleased to inform you the remaining enhancements scheduled for the Loyalty Rewards system have now been rolled in as follows:
          • API for authorized 3rd party system to "remove" loyalty rewards points - i.e. if you want to connect to another 3rd party loyalty redemption system for gift cards, travel, gifts, etc.
          • Customers can now refer other customers and learn loyalty rewards.
          • Customer and distributors can now transfer loyalty rewards to each other.
          • Customers and distributors can now request a cash-out of their earned loyalty rewards.
      • Improvement - Party Plan Enhancement to "reduce" the CV of orders paid with Party Points

        • A big thank you to the client(s) that brought to our attention the potential "double dipping" of CV on Party orders that are paid with Party Points.  A new setting for "Orders paid with party rewards" earn No CV Generated, or CV Generated on full Order, or CV Generated on Balanced paid with Credit Card.

      • Improvement - Distributor Replicated Support Page

        • On June 14th we released the updated and enhanced distributor support page with an all new layout and improved functionality for admins and distributors (you can review these updates here: https://multisoft.bestdarncrm.com/news/articles/186.

          A big thank you to our client(s) that suggested enhancements to the look and feel / layout of the distributor support page, which has now been updated globally as of two weeks ago.  You can view the new look and feel of the support page on any of your distributors replicated sites or you can review the layout here: http://admin.mppbasecamp.com/Support-new/.  We are also scoping an additional "image library" to go below the My Profile and to the left of the My Story, which is tentatively planned for the 4th quarter of 2019, for distributors to post photos such as they would in their social media profile(s).

      • NEW - Administrator View and Re-Send Notifications

        • How often do your customers or distributors notify you that they did not receive their welcome email or their order email or the newsletter you sent out?  Typically, this is due to an invalid email or that sometimes email will go to spam or not be delivered at all (yes, sometimes email will just disappear into cyberspace).  Until now there was no method for you to re-send the notification other than logging into the distributor or customers account / back office, copying the email, and re-sending it from your own email.  We are pleased to inform you those days are over!!

          Your administrators and CSR's can now see EVERY email sent to distributors and customers that they have not deleted from their account within the MarketPowerPRO software.  Simply, go to Users> User Management, search a user (customer, distributor, etc.) and click on edit.  In the tabs across the top you fill find a new "Notification" tab displaying all emails sent.  Click on the one that the customer or distributor states they did not receive, click the "View" button and then click the "Re-Send" button.
      • Improvement - Left Side Login with right side image

        • In our continuing efforts to improve the look, feel, layout, functionality, features, and benefits of the MarketPowerPRO MLM software system, we have designed a new left side login page that opens up more real estate on the page, is easier to see the login details, and allows for a custom image to be added to the right side of the page.  You can review two examples of the new login page with different imagery here: http://mppbasecamp.com/Login/ and here: http://ppbasecamp.com/Login/.  If you would like to have this new login page implemented in your system, please submit a help desk ticket at: http://helpdesk.bestdarncrm.com.  If you would like your own custom image added to the page please provide a licensed image in as large of size as possible (no less than 1400 pixels wide and 1000 pixels tall; our designers will crop and size to fit).
      On behalf of MultiSoft Corporation we hope you enjoy and take advantage of all of the new recent enhancements, features, and benefits added to your MarketPowerPRO MLM Software system.  If you have any suggestions, recommendations, ideas, to enhance your customers and distributors experience please email them to me at robert@multisoft.com.

      Thank you,

      Robert Proctor
      MultiSoft Corporation


       

      I hope you are enjoying the summer, as it comes to an end, and ramping up for the network marketing business that returns to season over the next few weeks.

      How are you retaining your customers?  Are you rewarding customers who refer customers?  Have you considered a Loyalty Rewards Program?

      Retail and service industry giants including Starbucks, American Airlines, Amazon, just to name a few, utilize loyalty rewards to entice and retain customers - why aren't you?  The MLM Industry is experiencing a paradigm shift to focusing on customers, influencers, and retail sales.  Are you going to get caught "behind the trend" of your competitors?

      As we come to the end of the BETA test period for the most feature-rich Loyalty Rewards system in the MLM Industry, we want to make certain you do not miss out on the current discount offer.  As a BETA test client you will enjoy a 25% discount on the loyalty rewards system.  However, on August 1st, the special ends as we will have completed the BETA test period with a number of clients (thank you all that participated) and we will no longer offer a discount on this module.  Are you going to get left behind or wind up paying full price?

      MultiSoft has just released new updates to the Loyalty Rewards system which allows you to set whether your customers and/or distributors can use split payments (loyalty rewards and credit/debit card) when purchasing products with loyalty rewards and whether orders paid with loyalty rewards carry full, reduced, or no CV (commission value) for commission purposes.  In the first or second week of August we will be releasing updates to allow customers referring customers to earn loyalty rewards as well as allow customers and distributors to transfer loyalty rewards to others.  If you do not have the loyalty rewards system, a great way to retain customers, please contact your MultiSoft account executive today.

      Loyalty Rewards System Features and Benefits


      • Customers, Distributors, or both can earn Loyalty Rewards
      • Customers referring customers can earn Loyalty Rewards
      • Loyalty Rewards can be earned from Enrollment, Shopping Cart, AutoShip or Administrator Add Orders
      • Loyalty Rewards Can Be Used to pay for Products, Taxes, or Shipping (it's up to you)
      • Loyalty Rewards Can be set to expire or not expire
      • Required participation time before redeeming Loyalty Rewards.
      • Rewards removed if associated AutoShip is canceled within specific number of days, weeks, months
      • Set loyalty rewards per Product or AutoShip
      • Flexible settings to increase Loyalty Rewards based upon participation time
      • Orders can be split payment or 100% Loyalty Rewards
      • Orders paid with Loyalty Rewards can generate no CV, partial CV or full CV
      • Customers or Distributors can convert Loyalty Rewards to cash (coming in August)
      • Cash Conversation Settings for Loyalty Rewards (coming in August)
      • Customers or Distributors can transfer Loyalty Rewards (coming in August)


      Thank you,

      Robert Proctor
      President
      MultiSoft Corporation

      On behalf of MultiSoft Corporation, we are pleased to inform you of the following recent updates your MarketPowerPRO MLM Software system since June as well as new vendor relationships we recommend you look into.  Some of the following updates have been automatically rolled into your MarketPowerPRO MLM software system, whereas other updates, while available, will require quick modifications by you per the instructions below:

      • New Distributor and Customer Order Histories

        • On Thursday, July 17th your distributors and customers order history will be enhanced with an entirely new look and feel that rivals the best eCommerce and giant online retail sites.  The new order history system provides the ability to quickly re-order the product or service again directly from their previous orders history.  The new order history includes one click to track shipping, one click to edit AutoShip and more.  If you would like a preview of the new order history module please contact your account executive or our customer support department.  If you do not wish to have the new order history automatically added to your MarketPowerPRO software please call us before Thursday at +1 239-945-6433.

      • New AutoShip Report and AutoShip Sales and Inventory Forecaster

        • A brand new AutoShip report has been added to your admin reports area.  In your admin toolbar go to Reports> Types of Reports > New AutoShip Report.  This new AutoShip report provides much more in-depth information about past AutoShips and future AutoShips as well as provides you with forecasted sales dollars and forecasted inventory requirements for your purchasing department.  You can also see the last AutoShip run date, total dollars and total inventory sold as well as a break-down by order that was approved or declined.  Additionally, a new button has been added to the top of the page which will allow you to re-run your AutoShips manually if for some reason your scheduled AutoShip did not run (note, this will re-process all AutoShips that were declined and not put on hold).

        • Shopping Cart Enhancement - New Vertical Thumbnails

          • Todays eCommerce customers and distributors demand the most simple ease-of-use and best of breed shopping carts, so why shouldn't you?  Until just today the thumbnails of your products and services would only appear "under" the large image in the shopping cart.  Now, just like the "eCommerce giants" you can immediately change the location of your product thumbnails to the "left side" of the main image in the product details.  This new enhancement accomplishes two important items: 1) Visitors viewing your products will see the thumbnails and images must faster than previously, and 2) This opens up more real estate below the main image and description, allowing the Add to Cart / add to AutoShip button to move up on the screen and thus it will be easier and faster to see, thus resulting in more sales for you and your distributors.

            MultiSoft continues to endeavor to enhance and improve the online shopping experience; in fact the entire shopping cart and checkout process has been re-designed over the past few months.  If you do not have the latest updates in your shopping cart system, please contact your MultiSoft Account Executive today.  If you have any suggestions, recommendations, ideas, examples, etc. on how the shopping cart can be further enhanced, please let us know (we value your opinion and input) 
        • Genealogy Enhancement
          • The unilevel point of view in the new genealogy viewer (V2), rolled out six weeks ago, has been enhanced.  Your administrators and distributors can click on the gears icon in the genealogy and change it to a "vertical" genealogy.  When doing so the vertical genealogy will align to the left side of the screen and will load compressed, rather than expanded.  When each node is clicked the nodes under it slide out to the right to provide a cleaner look and feel.  We are interested in your recommendations to further enhance the new genealogy viewer; please submit any enhancement requests to via the help desk.

        • Loyalty Rewards System Enhancement - 25% Discount ends on July 31st
          • How are you retaining your customers?  Starbucks, American Airlines, Amazon, and more utilize loyalty rewards points to retain their customers - why aren't you?  We have just released a new update to the Loyalty Rewards system which allows you to set whether your customers and/or distributors can use split payments (loyalty rewards and credit/debit card) when purchasing products with loyalty rewards and whether orders paid with loyalty rewards carry full, reduced, or no CV (commission value) for commission purposes.  We will soon be releasing updates to allow customers referring customers to earn loyalty rewards as well as allow customers and distributors to transfer loyalty rewards to others.  If you do not have the loyalty rewards system, a great way to retain customers, please contact your account executive.  As a BETA test client you can enjoy a 25% discount on the new loyalty rewards system until July 31st when the remaining updates are rolled out and the 25% discount is over.

        • Improved "white-space" Left Side Login Screen
          • Due to ever improving UI's (user interfaces) MultiSoft and MarketPowerPRO are constantly striving to improve the experience of your distributors and customers.  We have recently designed and implemented a new left side login screen with improved white space and a right side image that can be updated to any image you provide.  Please take a few minutes to review the new login screen at http://mppbasecamp.com/Login/.  If you would like to have the new login screen updated on your system please submit a ticket at http://multisoft.bestdarncrm.com.  If you would like a custom image added please provide an image no less than 1350 pixels wide and 1000 pixels tall as an attachment in the help desk ticket.

        • New Vendor Relationship offering Distributor Compliance Service - Momentum Factor
          • MultiSoft Corporation has partnered with Momentum Factor, http://www.momofactor.com, to bring outsourced compliance solutions to our clients.  Momentum Factor can help to prevent your sales force from saying “risky things” online, and keep your brand, products and services positive in the eyes of search engines.  Momentum Factor currently assists over 30 of the top 100 direct selling companies to monitor, manage, support and report on sales force compliance.

          • Momentum Factor is the leading digital risk management company for direct sellers, offering:
            • Online and social media compliance monitoring and incident case management, through the Field Watch Online Monitoring & Compliance Platform
            • Online brand and reputation protection and defense
            • Unauthorized seller enforcement – shutting down unauthorized Amazon and eBay sellers.

            For more information please check out www.momofactor.com, or contact Greg Fink directly atgreg.fink@momofactor.com, phone; 360-907-2332.

        • New Vendor Integration - TaxBot.com

          • We have recently completed an integration with https://www.taxbot.com/, which allows distributors to manage and track all of their mileage and expenses.  TaxBot can be purchased by distributors during enrollment or in their shopping cart.  Note, this will require you contract with TaxBot under their license agreement.  For more information regarding this module please contact your account executive.

        • New Vendor Relationship offering Payment Technologies and Global Currencies in One Consolidated Dashboard - https://nexiopay.com/multisoft/
          • MultiSoft is pleased to announce our partnership with Nexio, a Direct Sales Tokenization Platform. Nexio aggregates all payment technologies and global currencies into one consolidated dashboard.  Recent security breaches at Target, Uber etc, have escalated the concern that our clients have access to the best payment tools available. In an effort to increase our clients security and better manage fraud, we’ve upgraded our system to include a complimentary Nexio account for our clients. Here is what’s included:
            • External Tokenization
            • Security & Fraud Alerts
            • Chargeback Management
            • Payouts Funding
            • Consolidated Dashboard
            • International Payments

          • In staying consistent with Multisoft’s vision of excellence for our customers, we are excited to extend these tremendous benefits and value to our clients.
            To get started now Call or Click below: (877) 773-6688
            https://nexiopay.com/multisoft/
        On behalf of MultiSoft Corporation we hope you enjoy and take advantage of all of the new recent enhancements, features, and benefits added to your MarketPowerPRO MLM Software system.  If you have any suggestions, recommendations, ideas, to enhance your customers and distributors experience please email them to me at robert@multisoft.com.

        Thank you,

        Robert Proctor
        CEO - President
        MultiSoft Corporation