On behalf of MultiSoft Corporation, we are pleased to inform you of the following recent updates to the MarketPowerPRO MLM Software system.  The following updates have been automatically rolled into your MarketPowerPRO MLM software system.  Some of the updates were automatic while others will require quick modifications by you or MultiSoft per the instructions below:

• New - Zoom Room, Zoom Conferencing System, and Enhanced Zoom Support
  • Our new Zoom Dedicated Video Conferencing can be found at https://multisoft.zoom.us/, which now connects to the Training Schedule for ease of scheduling training with our team
  • Effective June 1st, all trainings will now be offered through Zoom; we will no longer be utilizing GoToMeeting.  All on-boarding, training, etc. recordings will be automatically created as MP4 files and placed into your dedicated DropBox.
  • A new dedicated Zoom Room (180 degree zoom camera, wireless mic system, enhanced speaker system, and iPad Zoom Room controls) has been setup in the Florida conference room.  We will soon be adding Zoom Rooms in our Las Vegas and Philippines offices.  With the world changing and travel decreasing we want to continue providing you with the best possible customer support you have come to expect from MultiSoft.
  • A Zoom Training link has been added under the admin Support menu in your back office: Support > Zoom Meeting for instant Zoom Meeting support when on the phone with one of our CSR's, Account Executives, or Trainers, or Project Manager to quickly and instantly access Zoom.

• Enhancement - Drag and Drop Editor
  • The drag & drop HTML editor + layout builder javascript library for your MarketPowerPRO has been drastically updated with new modules such as Headlines, Products, Processes, Maps and much more.  The MarketPowerPRO Drag and Drop HTML editors is the first editor that allows you to build content layout in almost any css grid framework including Bootstrap for MarketPowerPRO.  The ability to edit, drag and drop, re-organize, and add new modules in-line has been completely re-built and is much more simple to use.

• New - Dashboards
  • The first two new distributor dashboards have been rolled into your back office this past week.  A new Dashboards icon should now be showing in your distributors back office.  We area scoping out the next 3 dashboards for your distributors and 5-6 dashboards for your admins; your constructive input is appreciated, please submit one ticket per dashboards suggestion in the help desk for our team to review.  Please note, the initial set of dashboards will be common across all clients, however dashboards can be customized on a client by client basis and additional dashboards can be created, however standard billable charges will apply.
  • Distributor Dashboards
    • Quick View - Done and Live
    • Team - Done and Live
    • Sales - being scoped (your input is appreciated)
    • Customers - being scoped (your input is appreciated)
    • Earnings - being scoped (your input is appreciated)
  • Admin Dashboards
    • CEO - being scoped (your input is appreciated)
    • CFO - being scoped (your input is appreciated)
    • CMO - being scoped (your input is appreciated)
    • V.P. Sales - being scoped (your input is appreciated)
    • Sales - being scoped (your input is appreciated)
    • Organization - being scoped (your input is appreciated)
    • Customers - being scoped  (your input is appreciated)
    • Warehouse Manager - being scoped (your input is appreciated)

• Enhancement - Dual / Multi-Domains - Products and Categories
  • The Dual / Multi-Domain system has now been extended to include or excludes products and products categories by Domain Name
    • Product Categories: To include or exclude certain Categories from a specific domain, go to Products > Product Management > Product Categories > Edit a Category, Select the Domains tab, and here you will select which domains will or won't display the selected category.
    • Products: To include or exclude certain products from a specific domain, go to Products > Product Management > Select a Product to edit, Select the Domains tab, and here you will select which domains the selected product will or will not appear on.
  • Contact your MultiSoft Account Executive, Project Manager or submit a help desk ticket for more information about the dual / multi-domain system.

• Enhancement - Income TaxID Encryption and TaxID Editing
  • With cybercrime and identity theft on the rise as well as a recent FTC settlement with another MLM Software company we have completely re-written the Income TaxID system in MarketPowerPRO.
  • TaxID's are now full encrypted and not stored in clear text in any area of the database.
  • TaxID's can no longer be seen by administrators - only the 1st 3 digits of the TaxID are displayed to Admins; however Admins can update the TaxID.
  • The 1099 export report of TaxID's now requires the admin 100000 password to download (an extra added layer of security).
  • You can now set, on a country by country basis, whether the income TaxID is Displayed to your Distributors and / or Editable by your Distributors.  The new settings are under the admin menu: Website> Site Localization > Country Enrollment Tax ID's.

• Enhancement - Ewallet PIN Code reset by admin
  • For our clients utilizing our WorldPayWallet eWallet system, admins are now able to reset the PIN code's of customers and distributors eWallets.  A video for this enhancement is available by Clicking Here.

• Enhancement - Servers Upgraded to Windows Server 2019
  • All MultiSoft servers have been upgraded to Windows server 2019.  This now allows for support of http2 protocol and parallel loading of non cached resources, which has resulted in faster site and page load times.

• New - Leg Viewer V2 and Leg Viewer V2 Settings
  • If you are running a Matrix or Unilevel Compensation plan we have deployed a new drillable Leg Volume viewer.  You can find the settings in your back office under Plans > Leg Viewer V2 settings.  This viewer is also available to your Distributors at /Leg-Viewer-V2/ to be added to the My Team menu if it is not already appearing.

• New - MultiTier Fast Start Bonus Settings (Unilevel Only)
  • We have deployed Version 2 of the New MultiTier Fast Start Bonus for clients with the Professional or higher level of MarketPowerPRO (note an addendum and setup time and billing may apply - please contact your account executive).
    • Can be set to sponsor tree or placement tree
      
    • Can be a set % or a dollar amount per rank
    • SKU's can be excluded if set to rank to not pay out
      
    • % can be used from price paid to pay the bonus as well as cv or points from any system
      
    • Additional flags have been added for time fuse and compression.
    • Time fuse can be based on the child join date if child is a customer (previously could only be based on sponsor join date for customer orders)
    • Compression can be based on active status or rank.

• Enhanced - Notifications System and Notifications
  • The entire Admin User Interface has been re-designed to support the ability to search for notifications, filter notifications by eMail or SMS, quickly turn notifications on and off along with better editing UI of the notifications.
  • Upline notifications - a new Upline notification for "New Distributors" and "New Customers" has been created.  The current module is set to follow "line of sponsorship", however this will be modified in the near future to allow "line or sponsorship or line of placement".  The upline notifications can be set for any number of levels, however we recommend a maximum of 10 levels until such time as we develop a full email and email scheduling service.  Note, these notifications are not available via SMS, however they are being scoped and planned for internal development in the future.

• New - Add / Remove Loyalty Rewards by Admins
  • Administrators who have been assigned the role of "Can Transfer Loyalty Rewards" in Role Management by the 100000 Admin account can now add or remove Loyalty Rewards from a customer or distributors account.  Note, this will store who added or removed the rewards, when, and why.  This is a great customer service feature to recognize and reward leaders, provide disgruntled customers with additional loyalty rewards, etc.  For more information about the MarketPowerPRO Loyalty Rewards system please contact your MultiSoft Account Executive.

• New - Shopping Cart Icon Drop-Down Cart
  
  • Your website should now be updated with the new icon that displays the quantity of items in a shoppers cart.  On mousing over the icon with the quantity count, a drop-down of all the items in the cart will now display with the ability to edit the items in the cart, remove the items from the cart, or go directly to the View Cart or Checkout page.  If this new feature has not been added to your website please submit a help desk ticket or contact your MultiSoft Account Executive.

• Enhancement - Login or Create Account Pop-Up Has been Removed
  
  • Previously, when a customer or a distributor added items to their shopping cart and went to checkout an in-screen pop-up window would display, which was not always friendly on mobile devices.  The pop-up page has now been removed and all customers and distributors are directed to a full page without any pop-ups to login or create a new account.

• Enhancement - Password Strength Pop-Up and Confirm Password Validation
  
  • On entering the password field when creating a new account the password requirements pop-up now appears informing enrolling Distributors and Customers the strong password requirements.  Upon entering the Confirm password and attempting to tab to the next field, if the two passwords do not match a warning of "Passwords Do Not Match." will be presented to the user.

• Enhancement - Single SKU Purchase Page Now Available for Repeat Purchases
  
  • Previously, the Single SKU Purchase Page could only be used for new customers purchasing a single product / service (or multiple quantities), however it could not be re-used for existing customers or distributors to make another Single SKU Purchase, thus requiring existing customers and distributors to go through the entire shopping cart purchase.
  • Now, you can create re-usable Single SKU purchase pages that will recognize the customer or distributor logged in and pre-fill their information.
  • Additionally, this page can now be used for AutoShip / Recurring Billing Purchases as well as minimum and maximum quantity purchases can be set.

• Enhancement - New AutoShip Settings
  
  • New AutoShip settings have been added to allow the company owner more control over how distributors and customers can turn on or turn off certain functions.  Click Here to review this internal MultiSoft video for more information on the details and new settings below:
    • Disallow User To Change Frequency
    • Disallow User To Change Next Order Date
    • Allow user to specify Start Date
    • AutoShip is Optional
    • Allow AutoShip On/Off
    • Use new AutoShip Cart

• New - Hide Menu on Certain Pages
  
  • You now have the ability to Hide the top or left side Admin / Distributor menu from any page you do not want it to appear on.
  • To hide the menu, go to the page you do not want the menu on, click Edit Website, Page Settings and check the box 'Hide Menu" and the menu will no longer be displayed.  This setting can also be applied it Website> Page Management > Edit Pages.

• New - Admin View Ranks
  
  • If you are an administrator and want to view the rank(s) of any distributor(s), there is now a quick "View Rank(s)".
  • After searching a Distributor in Users > User Management, the 5th column where the Sponsor ID is displayed is a "View Rank(s)", which when mousing over will display the ranks for each of the compensation plan types enabled in your system.

• Enhancement - Admin Advanced Search Features
  
  • The two following fields have been added to the Orders > Order Management > Advanced Search functionality:
    • Search by IP Address of the individual that placed the order
    • Search by eCheck Bank Account # (if you have eCheck enabled in the Payment Methods module)

• Enhancement - My Customers Orders
  
  • Your Distributors now have the same order history as you do as an administrator with all of the advanced search methods as a distributor excluding the search by IP address and search by eCheck Bank Account Number

• New - My Distributors Orders
  
  • Your Distributors now have a brand New Distributors Orders module, which is the same as their newly enhanced My Customers Orders, which is the same order history you have as an administrator with all of the advanced search methods as a distributor excluding the search by IP address and search by eCheck Bank Account Number.

• New - Product Quick View
  
  • When looking in Products > Product Management > Products, you will now see an "Eye" icon for any products that are enabled in your shopping cart to click and have a quick view of how the product appears without having to open new tabs and browse the shopping cart.  The same feature will be added to the SKU's management as we are preparing to overhaul the admin user interface for managing SKU's more similar to how products are managed.

• New - Shopping Cart Enhancements
  
  • The two following new enhancements have been added to the shopping cart settings, which you will find at Company > Modules > Shopping Cart and Cart Settings.
    • Disable borders around images on category and product details page.  Enabling this setting will remove the 1 pixel border around images you upload in the products management, product images.
    • Number of images wide in shopping cart.  Prior to now if you wanted to change the number of items appearing in the product categories this had to be done by a programmer or a designer.  You can now manually set the number of items now to appear as either 3, 4, 5, or 6
    • Pop Over or Slide in After Add to Cart (you will only want to allow one or the other, not both).
      • Pop Over Cart will cause a window to immediately appear after a visitor, customer, or distributor has added an item to their cart.  In the window they can also set their AutoShip if they missed it the first time as well as go directly to the view cart or checkout page.
      • Slide In Cart is still in development and should be ready in the next 10 business days.

Thank you,

New Sku Settings Have Been Added

In an effort to continue to grow and add features to make our software the best it can be, we have updated our autoship settings. You now have the benefit of selecting the SKU's you want to be edited.  This feature is located in the Autoship setup screen. If in this process we have turned off the ability for your users to edit the SKUS, please let us know and we will correct those for you.  We hope this will be a feature that will benefit your company now and in the future.  

Click here for a brief video presentation on this feature.

A YEAR IN REVIEW PLUS NEW SOFTWARE UPDATES SINCE NOVEMBER 16 2019

A look back at 2019

We closed out the decade in the most brilliant ways possible!

And just like that, another year is over!  As 2020 kicks off, we wanted to reflect on our and your biggest wins of the year (thanks, in large part, to you!).  Here are just a few highlights:

200+ New Updates, Features & Releases

Some of our favorite updates were directly inspired by your suggestions! We listened to your valuable feedback and deployed over 200 updates and enhancements to improve the MarketPowerPRO MLM Software platform... making it better, faster and more powerful than ever!

10,116 Support Tickets Resolved

Each support ticket received means that you are busy working hard on your project.  The Global MultiSoft team is here for you whenever you need assistance, and it's ALWAYS our pleasure to help!

3,063 Outbound Weekly Check-Up Calls

Each week our Florida office outbound called every one of our clients in the USA and close by countries to inform them of the updates, enhancements, features, to the MarketPowerPRO software and to to discover what else we could do to help your company.  This number does not include outbound project management calls, support calls, help desk follow-up, or sales calls - just "how are you doing" calls.  Customer service will always remain the top priority of MultiSoft for our valued family of clients.

17 New Staff Members Joined the MultiSoft Team

Your Global MultiSoft team is now 45 team members strong to help support you and your company.  Our global full time team, all employees, are located in both the USA offices (Florida and Las Vegas) as well as in Canada, India, Pakistan, South Africa, the Philippines, and Thailand.  From Project Management to Sales and from Programming to Customer Support, we expanded the MultiSoft team.

On behalf of MultiSoft Corporation, we are pleased to inform you of the following recent updates to your MarketPowerPRO MLM Software system.  The following updates have been automatically rolled into your MarketPowerPRO MLM software system.  Some of the updates were automatic while others will require quick modifications by you or MultiSoft per the instructions below:

• Enhancement - New Notifications Management Layout
  • The eMail and SMS notifications layout UI (user interface) has been completely re-built to provide a cleaner and more modernized interface.  It is now easier than ever to edit the notifications you want to send to your customers and distributors including selecting whether to send by email or SMS, the email address used to send the notification, who receives BCC's and CC's as well as turning the notification on and off as well as selecting the template to use for the notification.
  • The drop down selector for the notification will be changing over the coming weeks to a more simple grid view to select notifications from instead of selecting from a drop-down.

• Enhancement - Save and Publish (instead of save and push to publisher)
  • This new enhancement allows you to determine via the admin role management which of your company admins can either "save and push to publisher" or "save and publish" content pages immediately.
  • Previously, all changes to all content modules had a two step process of saving and pushing to the publisher, who then had to go to the website > publish content area to make the content just edited live. 
  • You can now skip the two step process and go with a one step save and publish option, however you must edit the roles of each of your admins you want to provide with this level of access (in Users > User Management > Edit User, select Roles, and at the bottom of the page update the roles for Page Publishing and Notification Publishing

• Enhancement - Contact Us Page Layout Re-Designed
  • As you know each of your Distributors has their own support page which they can edit, upload their own photo, select their methods of being contacted, add or remove any of their personal profile details, update their social media links, and add / edit their own story.
  • The support page generated from the above settings has been given a much more modernized UI (user interface) with proper separation of the MY PROFILE, CONTACT ME, and MY STORY areas.
  • In Q1 of 2019 we will be adding a new module to allow your distributors to upload up to 6 photos or 1 video in the lower left pane of their support page, thus giving your distributors more marketing ability to present your products, services, brand, and their own personal story or before and after photos or photos from company events, etc. 

• NEW - Coupon System
  • A few days before Thanksgiving 2019 we rolled out thew new coupon system which mirrors the coupon system provided by one of the largest online eCommerce providers in the world.  All updates, enhancements, features, and bugs have been resolved in the coupon system and we are now accepting suggestions for enhancements to the coupon system via the help desk or directly to your account executive.
  • On January 31st the previous coupon system will be sunsetted.  Please make certain to create new coupon codes in the new coupon system as we will no longer support the old coupon system after January 1

• New - Shopping Cart Enhancements
  • The elves were quite busy the end of 2019 enhancing the shopping cart system even more to give our clients more control over the UI (user interface) and what your customers and distributors see when they go to your shopping cart.  To view the new shopping cart settings simple navigate to Company > Modules > Shopping Cart settings and scroll to the bottom of the page
    • Hide Buy it Again in Order History: Checking this box will hide the BUY IT AGAIN button that appears in your distributors and customers Amazonesque order history
    • Disable borders around images on category and product details page; this is pretty self explanatory, if you don't want the 1 pixel borders around your product images, check this box
    • Number of images wide in shop; this is one of the BEST enhancements to the shopping cart system giving YOU total control over how many products you want displayed wide.  We've seen Amazon go from 3 to 4 to 5 and now to 5 and 6 wide.  As we had this set at a fixed width of 4 images, a number of our clients asked for 3 or 5, so instead of hard coding it for each client, we have now put it in your control

• New - Canonical SEO for Google and other Search Engines
  • A canonical tag (aka "rel canonical") is a way of telling search engines that a specific URL represents the master copy of a page. Using the canonical tag prevents problems caused by identical or "duplicate" content appearing on multiple URLs.
  • The idea is simple: if you have several similar versions of the same content, you pick one “canonical” version and point the search engines at it. This solves the duplicate content problem where search engines don’t know which version of the content to show in their results.
  • The MarketPowerPRO MLM Software now lets you change the canonical URL of any of your saved pages. You only need to do this if you want to change the canonical to something different from the current page’s URL.
  • To make the change simple go to the page you want to change the Canonical settings for, click Edit Website > Edit Page settings in the top menu, scroll down 3/4 of the page to directly above the SEO settings, check the Canonical URL box and enter the URL as you want it indexed by the search engines

• New - BlueSnap.com Integration - Now Accept AliPay, Apple Pay, Google Pay, and Skrill
  • MarketPowerPRO is now integrated with BlueSnap.com which brings new alternate forms of payment for your customers and distributors
  • Important, only certain payment methods are accepted in certain countries - go to https://home.bluesnap.com/global-payment-types/ for a list of payment methods by country
  • Important, you will need to establish a merchant account with BlueSnap to implement any of these payment methods - contact Jeff Coppolo SVP Global Business Development at 781-790-5021 (O) 617-852-1900 (M) or via email at johnp@bluesnap.com for further information
  • Important, additional fees from MultiSoft may apply for any payment methods that have not been previously implemented such as Apple Pay, Google Pay, and Skrill

• New - Binary Spilling Method
  • If you are utilizing a Binary Compensation Plan there is a new spilling method, which spilling methods can only be set by a MultiSoft Compensation Plan Team Member, entitled "Advanced Spilling"
  • Advanced Spilling will provide a Weak / Strong Leg spilling option based on either the Number of Distributors or Volume Accumulated as follows:
    • 1st distributor (“A”) introduced by a distributor (“X”) to be placed on usually left; see below for proposed definition of volume
    • 2nd distributor (“B”) introduced by X to be placed on opposite side of A (maybe usually right but depends on which side A is on)
    • If volume is the same on left and right, the 3rd (and subsequent) distributors (“C+”) introduced by X placed at end of left side of X
    • If volume of left and right is different, then place C+ on the side (left or right) which has the lower volume and, within that side, on the bottom of the left side of the deepest leg
      
  • For further details on this spilling method, only for binary compensation plan clients, please submit a help desk ticket

• New - EasyPost.com Shipping Integration
  • MarketPowerPRO is now integrated with EasyPost Shipping, which provides powerful solutions that give you more flexibility and control over your parcel shipping and logistics processes.
  • Contact your MultiSoft Account Executive or our CTO, Mr. Amit Dey, via the HelpDesk system for further information for integrating your Shipping and Logistics with EasyPost.com

• Sunsetted - Indicia.com Shipping Software
  • The MarketPowerPRO MLM Software system will no longer support integration with the Indicia, USPS, shipping software.  This integration was sunsetted last year, however it was not removed from the shipping integration settings or our marketing websites, which it has been removed from now
  • We recommend ShipStation.com as the best software integration with the MarketPowerPRO system
  • Please make certain to check with your MultiSoft account executive or one of our CSR's before signing up with any 3rd party shipping system or any other 3rd party system without first confirming the MarketPowerPRO MLM Software is already integrated with the system or to obtain a quote for the cost of integration before you pay for any 3rd party systems

• Sunsetted - Gift Certificate System
  • The gift certificate system in the MarketPowerPRO MLM Software system has been sunsetted immediately due to the 3rd party system integrated no longer being supported
  • In Q1 2020 we will be introducing a new Gift Certificate system that is not reliant on any 3rd party software.  The new Gift Certificate system will be integrated with the shopping cart system instead of a stand-along module, thus permitting the purchase of Gift Certificates in the shopping cart system.  Additionally, the new Gift Certificate system will support "balance remaining" whereas the Gift Certificate system being sunsetted does not support balance remaining.

• Coming Soon
  
  • The following items are currently in development and will be released over the coming days and 2-3 weeks; please make certain to watch for them:
    • The newly designed reporting system to replace the current reporting system, which will allow faster deployment of new reports as needed, requested, ordered, etc. and as determined by our CSR's, has been completed and rolled into the mlmbuilder.com deployment system and is being fully tested by our team.  We expect to roll this new reporting system to all clients within the next two weeks.
    • An all new dashboard system for distributors (1 to start with and 4+ being added over the coming weeks after release) and new KPI (key performance dashboards) for your administrators.  The final code updates from our 3rd party integrator have been provided and the first dashboard should roll out in the next week for all of your distributors.

MultiSoft Corporation is pleased to announce the roll-out of the entirely NEW and Completely Re-Designed Coupon System just in time for Black Friday, Cyber Monday and the 2019 holiday season.  CLICK HERE to view the instruction / training video on the new, and highly improved, coupon system functionality.

The new Discount System includes the option to create Discount Codes, which can be assigned to everyone, a group of individuals (distributors, customers, or preferred customer) or to a specific distributor or customer, or you can create Automatic Discounts (all new feature) that does not require a coupon code to be entered and will intelligently provide the discount at checkout.

You can offer your customers a fixed value discount, percentage discount, or shipping discount on products or categories within your shop.  You can also offer buy X get Y discounts to encourage customers and distributors to buy multiples of items.

You can also specify the dates for which the code is valid, the number of times a code can be used, a minimum order amount before the code can be used, and to which products or categories the discount can be applied to.

Should you encounter any issue(s) with the new Coupon System please submit a ticket at http://multisoft.bestdarncrm.com.  Please note you will see some features from the old coupon system that were confusing, to say the least, removed, as well as you will see all new features never before seen in the MarketPowerPRO MLM coupon code system.  Suffice it to say, this new coupon system competes on the same level as the largest eCommerce shopping cart provider in the industry.  Should you have any recommendations please submit a help desk ticket at http://multisoft.bestdarncrm.com.  

On behalf of MultiSoft Corporation we hope you, your team, your distributors, and your customers have a Happy Thanksgiving and a fantastic Black Friday, Cyber Monday and 2019 holiday season.

Thank you,

Robert Proctor
President
MultiSoft Corporation